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• Today, our organization is ISO 9001 certified for design activities, manufacturing, distribution and sale of jewellery and luxury timepieces, and has obtained the “Committed to Excellence” seal of approval of the European Foundation for Quality Management (EFQM), becoming, since 2007, the sole company of the luxury retail sector in obtaining these certifications.

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• UNE-EN ISO 9001 is by far the most established quality framework in the world. At present, it is used by over 750,000 organizations in 161 countries and sets the standard not only for quality management systems, but also for general management systems. It helps all kinds of organizations to become successful through increased customer satisfaction, employee or internal customer motivation and strives for continuous improvement.

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• The EFQM Excellence Model ® is a non-prescriptive framework which provides understanding of the relationship between what an organization does and the results that may be achieved. The Model provides a logic and systematic system of analysis which allows organizations to conduct a thorough review of its management as well as provide comparisons between other organizations. Joyerías Suárez has opted to integrate its Quality Management System IS0 9001 with the EFQM Model and its self-assessment system. In this way, we can guide our current and future strategies towards business excellence, an essential step to consolidate our leading position and point of reference in the luxury sector.