Privacy Policy

PRIVACY POLICY

1. General Privacy Policy

SUAREZ TRADING SL

In accordance with the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, this Privacy Policy is intended to explain how SUAREZ TRADING SL collects, processes and protects the personal data of individuals who access or use its services.

DATA CONTROLLER

SUAREZ TRADING SL

CIF B95352936

Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao

Email address for requests related to the processing of personal data: dpo@joyeriasuarez.com

PURPOSES OF THE PROCESSING OF PERSONAL DATA

SUAREZ TRADING SL processes the personal data collected, as the case may be, for the management of customer service and for persons interested in SUAREZ products, customer loyalty, sending commercial communications about the organization's products and services, invitations to events and holding competitions, as well as for monitoring activity from the newsletter and the usability of the website and creating profiles linked to the preferences of users, without this entailing the adoption of automated decisions that generate effects for people.

On this privacy portal, users will find a specific information policy regarding the processing of personal data requested for the provision of the relevant service.

ORIGIN OF THE DATA

The personal data collected comes directly from the information provided by the individuals to whom the data refers.

ACCURACY AND TRUTHFULNESS OF THE DATA PROVIDED

Users of SUAREZ TRADING SL's services guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated.

CONSERVATION

The personal data provided will be kept as long as necessary to fulfill the purposes for which, in each case, they were collected in order to maintain the relationship or link between the interested party and SUAREZ TRADING SL and their deletion is not requested by the person, and will also be kept in accordance with the legal deadlines for compliance with legal obligations required by SUAREZ TRADING SL.

LEGAL RIGHT. LEGAL AUTHORIZATION FOR THE USE OF DATA

The legitimacy for the processing of data by SUAREZ will be carried out in the terms established by article 6 of the European General Data Protection Regulation, relating to ordinary data, or, where appropriate, article 9 of said European Regulation relating to special categories of data, the data subject being informed of the title or titles of lawfulness that apply to each service provision, and which may be consent, the execution of a legal relationship in which the person is a party, compliance with a legal obligation or the legitimate interest of SUAREZ in the development of its services and competences.

RECIPIENTS

During the processing of personal data, SUAREZ TRADING SL will not transfer any of these except in compliance with a legal obligation or with the prior authorization of the individual.

If the provision of services requires the use of personal information by companies acting as data processors for the organization and located outside the European Union, it is guaranteed that they will comply with the legal provisions that authorize it.

RIGHTS

SUAREZ TRADING SL provides interested parties with the following rights related to the processing of their personal data:

  • Right to request access to your personal data.
  • Right to request rectification or deletion.
  • Right to request limitation of your processing.
  • Right to object to processing.
  • Right to data portability.
  • Right to withdraw consent given.

Any person has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them. Data subjects may access their personal data and request rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request that the processing of their data be restricted, in which case it will only be retained for the exercise or defense of legal claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, SUAREZ TRADING SL will cease processing the data, except for compelling legitimate reasons or for the exercise or defense of potential legal claims.

Suarez does not make automated decisions regarding the processing of any of the data referred to in this policy.

If you feel that your rights regarding the protection of your personal data are not being met, you may file a complaint with the competent Data Protection Agency through its website www.aepd.es

INFORMATION ABOUT THE DATA PROTECTION OFFICER.

In compliance with the European General Data Protection Regulation, SUAREZ TRADING SL has a Data Protection Officer responsible for ensuring respect for individuals in the management of their personal information and compliance with data protection regulations. This person can be contacted through the following channel: dpo@joyeriasuarez.com

2. Privacy policy regarding our clients

CONTENT OF THE PRIVACY POLICY TO BE INCLUDED IN THE PRIVACY PORTAL

Information regarding the protection of our clients' personal data

CONTROLLER Who is responsible for the processing of your data?

Information regarding the protection of our clients' personal data

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Address for requests related to the processing of personal data: c/Serrano 63, Madrid
  • Telephone: 917818266
  • Contact details of the Data Protection Officer: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes the data provided for the following purposes:

  • Manage the customer relationship throughout the entire process, from their expressed interest in consulting or viewing items in the brand's stores or through the website to after-sales service.
  • Analyze profiles of preferences and interests in the brand, website activity, and product purchases, as well as brand tracking by the individual, without this resulting in automated decision-making that impacts individuals.
  • Manage the customer loyalty process.
  • Manage the sending of newsletters and commercial and informative communications about the organization's products and services, whether or not based on preferences, as well as the sending of birthday greetings, through physical and/or electronic means.
  • Manage event invitations and contest participation.
  • Tracking and accounting for sales generated from the newsletter, allowing for determining the origin and consumption of the buyers.
  • Respond to queries, complaints, claims, and/or suggestions received through the organization's customer service contact channels.
  • Legal compliance with anti-money laundering regulations required by jewelry stores.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

  • Consent of individuals, as provided for in Article 6.1.a) of the European Data Protection Regulation, and execution of the commercial sales contract.
  • Legitimate interest in sending commercial and informative communications about products and services, as contemplated in Article 6.1.f) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

Data management does not involve the communication of data to third parties unless required to comply with legal obligations.

INTERNATIONAL TRANSFERS

Our customer service software is managed by the American company Zendesk. This company enjoys binding corporate standards accepted by the EU, which allow data transmission between the EU and the US.

STORAGE How long do we retain your personal data?

  • We retain data for a period of ten years after the service is provided in accordance with anti-money laundering regulations.
  • We retain data for the purpose of sending commercial communications and profiling until the individual requests to unsubscribe.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING, SL is processing personal data concerning them.
  • Data subjects have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request that the processing of their data be restricted, in which case we will only retain it for the purpose of exercising or defending legal claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, SUAREZ TRADING, SA will cease processing the data, except for compelling legitimate reasons or to exercise or defend potential legal claims.
  • Interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING, SA in a structured, commonly used, and machine-readable format, for downloading or transmitting from SUAREZ TRADING, SL to another entity.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you may file a complaint with the Data Protection Agency, especially if you have not received satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the website www.aepd.es.

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.

3. Privacy policy regarding our contests

CONTROLLER Who is responsible for the processing of your data?

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Address for requests related to the processing of personal data: c/Serrano 63, Madrid
  • Telephone: 917818266
  • Contact details of the Data Protection Officer: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes the data provided for the following purposes:

  • Manage personal information related to participation in contests organized by the firm.
  • Manage the sending of newsletters and commercial and promotional information about the organization's products and services, by physical and electronic means, based or not on preferences.
  • Analyze brand preference and interest profiles, as well as website and social media activity, without making automated decisions that impact people.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

  • Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

  • Data management does not involve the communication of data to third parties unless required to comply with legal obligations.
  • The management of data relating to this processing does not require international transfers of said data.

STORAGE How long do we retain your personal data?

  • We retain event organization data for a period of one year to address any claims that may arise from the event.
  • We retain the data generated during the event for the purpose of sending marketing communications until the individual requests objection or opts out.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them.
  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request that the processing of their data be restricted, in which case we will only retain it for the purpose of exercising or defending legal claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, SUAREZ TRADING SL will cease processing the data, except for compelling legitimate reasons or to exercise or defend against potential legal claims.
  • Interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING SL in a structured, commonly used, and machine-readable format, for downloading or transmitting from SUAREZ TRADING SL to another entity.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.

4. Privacy policy regarding our events

CONTROLLER Who is responsible for the processing of your data?

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Phone:
  • Email address: dpo@joyeriasuarez.com
  • Contact details of the Data Protection Officer: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes the data provided for the following purposes:

  • Manage personal information relating to individuals within or outside the organization for the development and participation in events, reports, and events related to the presentation of the organization's products or services, establishment openings, editing presentation formats for the media or the general public, as well as audiovisual recordings of such events.
  • Management of personal information collected during the holding of such events for the purpose of sending commercial and promotional information about the organization's products and services, whether or not based on preferences.
  • Analyze brand tracking on websites and social media without making automated decisions that impact people.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

  • Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

  • Data management does not involve the communication of data to third parties unless required to comply with legal obligations.
  • The management of data relating to this processing does not require international transfers of said data.

STORAGE How long do we retain your personal data?

  • We retain event organization data for a period of one year to address any claims that may arise from the event.
  • We retain the data collected during the event to send marketing communications until the individual requests to unsubscribe.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them.
  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request that the processing of their data be restricted, in which case we will only retain it for the purpose of exercising or defending legal claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, SUAREZ TRADING SL will cease processing the data, except for compelling legitimate reasons or to exercise or defend against potential legal claims.
  • Interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING SL in a structured, commonly used, and machine-readable format, for downloading or transmitting from SUAREZ TRADING SL to another entity.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.

5. Privacy policy regarding our newsletter

1. FIRST LAYER

ONLINE FORM: INFORMATION ON PERSONAL DATA PROTECTION

At the bottom of the data collection form, the following will appear:

  • By submitting your request, you agree to the processing of your personal data for the purposes you can consult HERE.
  • The user must accept by clicking the box preceding the content. Additionally, if the user clicks "HERE," the content indicated in the box below will appear:

Data protection information

  • Responsible: SUAREZ TRADING SL
  • Purpose: Sending newsletters and commercial and informative communications about the organization's products and services, invitations to events, and determination of preference profiles and brand monitoring.
  • Legitimation: Consent
  • Recipients: Data will not be shared except for the provision of our own services offered through suppliers, or when necessary to comply with legally established obligations.
  • Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information
  • Additional information: Additional information about the processing of your personal data can be accessed via the following hyperlink (link to the content of the second layer that links to the web content and indicated below)

2. SECOND LAYER

CONTENT OF THE PRIVACY POLICY TO BE INCLUDED IN THE PRIVACY PORTAL. NEWSLETTER. INFORMATION REGARDING THE PROTECTION OF OUR CUSTOMERS' PERSONAL DATA

CONTROLLER Who is responsible for the processing of your data?

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Telephone: 917818266
  • Data Protection Officer: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes the data provided for the following purposes:

  • Manage the sending of newsletters and commercial and informative communications about the organization's products and services, whether or not based on preferences, through physical and/or electronic means.
  • Manage event invitations and contest participation.
  • Analyze brand preference and interest profiles, as well as website and social media activity, without making automated decisions that impact people.
  • Tracking and accounting for sales generated from the newsletter, allowing for determining the origin and consumption of the buyers.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

  • Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

  • Data management does not involve the communication of data to third parties unless required to comply with legal obligations.
  • The management of data related to this processing does not require international transfers of said data.

CONSERVATION

We retain data for the purpose of sending commercial communications and profiling until the individual requests to unsubscribe.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them.
  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request that the processing of their data be restricted, in which case we will only retain it for the purpose of exercising or defending legal claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, SUAREZ TRADING SL will cease processing the data, except for compelling legitimate reasons or to exercise or defend against potential legal claims.
  • Interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING SL in a structured, commonly used, and machine-readable format, for downloading or transmitting from SUAREZ TRADING SL to another entity.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.

6. Privacy policy regarding our selection processes

INFORMATION REGARDING THE PROTECTION OF PERSONAL DATA IN OUR PERSONNEL SELECTION PROCESSES

CONTROLLER Who is responsible for the processing of your data?

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Telephone: 917818266
  • Email address: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes the data provided for the following purposes:

  • SUAREZ TRADING SL processes the data provided for the following purposes: To manage the personal information necessary to carry out the selection processes for candidates for employment in the organization.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal bases for the processing of data are the following:

  • Consent of the individuals referred to in Article 6.1.a) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

  • Personal data will not be transferred to third parties except in compliance with obligations required of SUAREZ TRADING SL
  • The management of data related to this processing does not require international transfers of said data.

CONSERVATION

We retain data for the purpose of sending commercial communications and profiling until the individual requests to unsubscribe.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them.
  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, data subjects may request that the processing of their data be restricted, in which case we will only retain it for the purpose of exercising or defending legal claims.
  • In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, SUAREZ TRADING SL will cease processing the data, except for compelling legitimate reasons or to exercise or defend against potential legal claims.
  • Interested parties may request data portability to obtain the data they have provided to SUAREZ TRADING SL in a structured, commonly used, and machine-readable format, for downloading or transmitting from SUAREZ TRADING SL to another entity.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you can file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.

7. Privacy Policy Regarding Video Surveillance

PROTECTION OF PERSONAL DATA

CONTROLLER Who is responsible for the processing of your data?

  • Responsible: SUAREZ TRADING SL
  • CIF B95352936
  • Postal Address: Calle Gran Vía 40 bis, third floor, 48009 Bilbao
  • Telephone: 917818266
  • Contact details of the Data Protection Officer: dpo@joyeriasuarez.com

PURPOSE Why do we process your data?

SUAREZ TRADING SL processes images obtained from the video surveillance system installed in the administrative management offices and in the organization's establishments open to the public in order to guarantee the safety of people, the security of the facilities and their contents.

LEGITIMATION What is the legitimacy for the processing of your data?

The legal basis for processing your data is legitimate interest under Article 6.1.e) of the European Data Protection Regulation.

RECIPIENTS To which recipients will your data be communicated?

  • Data management does not involve the communication of data to third parties unless required to comply with legal obligations.
  • The management of data related to this processing does not require international transfers of said data.

CONSERVATION

The images obtained will be kept for a maximum period of 30 days.

RIGHTS What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether SUAREZ TRADING SL is processing personal data concerning them.
  • Interested parties have the right to access their personal data.
  • The interested party may exercise their rights by sending an email to dpo@joyeriasuarez.com
  • In addition, you can file a complaint with the Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es

SECURITY

The data will be treated confidentially and subject to appropriate technical and organizational security measures to prevent unauthorized alteration, loss, processing, or access.